How These Terms Apply to Your Account
Your account with us is personal and non-transferable. You must be an eligible individual under the laws of your jurisdiction to open and use an account, and it is your responsibility to confirm that using this platform is permitted where you are. We do not make
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that determination for you — eligibility depends on local law and your region. When you deposit via bKash, Nagad, or Rocket, the transaction is processed under the payment terms shown at checkout. We do not hold your wallet credentials; the payment is initiated through your own
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app and confirmed once we receive the settlement. If a deposit does not appear in your account, the first step is to check the transaction status in your bKash, Nagad, or Rocket app before contacting support. Withdrawals go back to the same payment method used for
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the deposit where technically possible. We verify the account holder identity before releasing funds — this is a one-time step for new accounts and applies to all withdrawal requests above the threshold shown in your account dashboard. Keeping your account information current makes this faster for
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you. We reserve the right to suspend or close accounts that breach these terms, including accounts involved in irregular transaction patterns. Any account balance at the time of closure is subject to our verification process before it is returned.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.